FAQ
This page answers some frequently asked questions. If you have any other questions, please contact us.
The lifespan of a phone battery depends on several factors, such as the type of battery, the usage patterns, the charging habits, and the environmental conditions. Generally, lithium-ion batteries, which are commonly used in smartphones, can last for 2 to 3 years or 300 to 500 charge cycles, whichever comes first. A charge cycle is when you use all of the battery's power, but that doesn't necessarily mean a single charge. For example, if you use half of your phone's battery one day and then recharge it fully overnight, and then use half of it again the next day, that's one charge cycle. You can extend the battery life by avoiding extreme temperatures, using power-saving modes, and avoiding overcharging or deep discharging.
The health of your phone battery is measured by its capacity, which is the amount of energy it can store and deliver. As the battery ages, its capacity decreases, which means it can hold less charge and power your phone for a shorter time. You can check the health of your phone battery by using some built-in features or third-party apps. For example, if you have an iPhone, you can go to Settings > Battery > Battery Health and see the maximum capacity and peak performance capability of your battery. If you have an Android phone, you can use apps like AccuBattery or Battery HD to monitor your battery health and performance.
If your phone battery is damaged or degraded, you may want to replace it with a new one. However, not all phone batteries are easily replaceable. Some phones have removable batteries that you can simply take out and replace with a new one. Other phones have non-removable batteries that are sealed inside the phone and require professional service to replace. You can check your phone's manual or website to see if your phone has a removable or non-removable battery. If your phone has a non-removable battery, you can contact your phone's manufacturer or an authorized service provider to arrange a battery replacement. You can also try to replace the battery yourself, but this may void your warranty and damage your phone.
We will usually send you the order number on the day after the goods are shipped.
Simple. Go to the "contact us" page, send an email to us and request RMA, an email containing the instruction only with the RMA # will be sent to you soon. Pack the return according to the instructions and send it back to us. A replacement will be sent to you as soon as we have received your return or the refund will be credited to your account if you have requested it.
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